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Shipping Details

All Delivery Options

UPS

  • Ground
  • Next Day Air
  • Next Day Air Saver
  • 2nd Day Air
  • 3 Day Select

Canada Post

  • Priority™ Next A.M.
  • Xpresspost™
  • Expedited Parcel™
  • Regular Parcel™

Expedited Orders

Orders placed for expedited shipping (3 Day Select, 2nd Day Air, Next Day Air) before 1pm PST will be shipped the day they are placed. Expedited orders placed after 1pm PST will be shipped the following business day.

Freight Orders

Orders over 150 lbs. are usually shipped as freight orders. When a freight order is delivered, we recommend that you check the following:

  1. Both the external packaging and the material inside.
  2. The material has arrived without damage.
  3. The material is strapped down to a skid.
  4. The material received matches your Electricheatcanada.ca packing slip.

If there are any problems, please do not sign for the delivery and contact us immediately while the driver is still there.

Shipping Information Entry

It is the customer's responsibility to enter the correct shipping information. This includes matching the address with the correct postal code entered during the checkout process. If UPS or Canada Post is unable to find the shipping destination due to customer error in entering the address, the shipping costs associated with returning the package to Electricheatcanada.ca and re-shipping the package to its correct address will be the responsibility of the customer. If the package returns to Electricheatcanada.ca, and a customer then decides to not re-ship, the order will be subject to standard return policies including restocking fees.